FAQs

 
  • Yes!

    Please select the “Local Pickup” option when you complete your order. It will not charge you shipping. The local pickup details will appear after this.

  • Please expect a 2-3 week turnaround time, plus additional time for shipping if applicable.

    Please let us know up front if there is a specific date you are needing your item complete.

  • For childrens sizes, they run true to size. However, if you will be drying the shirt, it will shrink so keep that in mind.

    For most all of my adult shirts, they will be bella canvas brand. Bella Canvas tends to run a little small so if you are between sizes, size up.

  • Returns will not be accepted for personalized items, unless there is an error on our end.

    Please make sure you check your order carefully and thoroughly before submitting your order. We cannot guarantee to honor any changes once an order is submitted.

    Make sure you check all names and initials, paying special attention to first, middle, and last initials as labeled.

  • We cannot be held responsible for lost, stolen, or damaged packages. Please double check all address information when placing your order.

    If you need to make any changes, please email the_etc.shop@yahoo.com

  • We will be happy to send you a proof of your order, please just ask as it is not part of our normal service for orders.

 

If you have any further questions that were not addressed here, please feel free to contact me here. I’m happy to assist you!